Customer Service

For any assistance with products, orders or customer service issues, please call us during our business hours at:
(813) 961-7321.

Please Email us with your comments or questions at contactus@ackermanjewelers.com. Your queries will be answered usually within 1-2 business days.

We ask you to create your personal Online Account at our Website to avail all our Online Services. For creating your personal Account, please register on the website by filling an online registration form. Registration with Ackerman Jewelers is a simple process and takes only a few minutes. You will need to enter your Name, Email Address and Password to create an Account. This will also be used as your Login Information. Your Mailing Address will be required only if you request a printed copy of our Flyers & Brochures.

Creating your personal Account with Ackerman Jewelers entitles you to avail all our services such as ECatalogs, Email a Friend, your own personal Wish List and receive emails and promotions from Ackerman Jewelers. Creating an Account with Ackerman Jewelers is subject to the Terms of Use and Privacy Policy posted on the Ackerman Jewelers Website. It signifies that you have read our Terms of Use and Privacy Policy and agree with them.

Ackerman Jewelers takes every necessary step to ensure your privacy and security. We are committed to make your every visit a safe and pleasant experience. You are advised to read our Privacy Policy and our Terms of Use carefully and check periodically for any changes and updates. We do not share your private information with any third parties, unless it is required for billing or legal reasons. For convenience we provide links to other websites, before visiting these websites, please review their privacy policy and terms of use. We do not take responsibility for the content or policies of those websites.

Ackerman Jewelers shares our experience and knowledge with our customers in helping them to select the perfect diamond, gemstone or jewelry style for their needs. It is always confusing when you have so many different qualities, colors and styles to choose from. We try to make this choice as relaxing and simple as possible. The many choices of metal, karat, quality, color, cut, carat weight, style are all difficult factors to decide. Our Jewelry Experts & Education Center will make this process easier.

From our Education section you can get practical tips on jewelry purchasing and other related topics. Here you will find information about diamonds, gemstones, precious metals, jewelry, and different settings & finishing that will assist you in selecting the perfect design of your dreams. The Glossary pages contain many of the technical terms and phrases used on our website.