Terms and Conditions


The use of this Website, https://www.ackermanjewelers.com is governed by the terms and conditions stated below. Please read these Terms of Use carefully before using this Website. By using this Website, you signify your agreement to these Terms of Use. This site is owned and operated by Ackerman Jewelers. Ackerman Jewelers reserves the right, at its sole discretion, to change, modify or otherwise alter these terms and conditions at any time. Such changes and/or modifications shall become effective immediately upon the posting thereof. You are advised to review the terms and conditions periodically. Your continued use of the Website following any posting of changes and/or modifications will constitute your acceptance of the revised terms and conditions.

Ackerman Jewelers rarely updates its Terms and Conditions but still we encourage you to review this page periodically. You can find the last updated date on the top of this page. If you have any queries or concerns about Terms of Use or Terms of Use update, please feel free to write to our Customer Service Department at contactus@ackermanjewelers.com or call us on (813) 961-7321.

If you do not agree with these terms and conditions, you must discontinue use of this Website.

Our Terms of Use includes:

Copyright © 2020 Ackerman Jewelers. All information, text, logos, images, graphics, site design, software and other content are the copyrighted work and exclusive property of Ackerman Jewelers, its subsidiaries, its affiliated companies and its licensors and are protected by U.S. and international copyright laws. Any reproduction, modification, distribution, transmission, republication or display of the content on this Website is strictly prohibited.

Ackerman Jewelers hereby authorizes you to use all material published on https://www.ackermanjewelers.com solely for your own personal, non-commercial or educational use in support of Ackerman Jewelers products. No other use of the Content is authorized. Any unauthorized use of the materials appearing on this Website may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. This Website or any portion of this Website may not be duplicated, copied, reproduced, posted to other sites, or otherwise exploited for any commercial purpose that is not expressly permitted in writing by Ackerman Jewelers.


The trademarks which cover trade names, logos, emblems, slogans and other service marks, displayed on this Website, are the property of Ackerman Jewelers, its affiliated companies and its licensors. These trademarks may be registered in U.S. and other countries. You are not permitted to use these trademarks in any manner, personally or commercially without the prior written consent of Ackerman Jewelers. The use of any trademark on this Website is strictly prohibited, except that the news media and news organizations are permitted to download Ackerman Jewelers trademarks and logo from specifically designated pages for media and news purposes only, so as to benefit Ackerman Jewelers, its products, and its services and not to promote any other product or service. The permission granted to the news media and news organizations to use such trademarks and logo may be revoked at any time. All other trademarks not owned by Ackerman Jewelers that appear on this Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ackerman Jewelers.

Web Content

The materials on this Website, which may include text, logos, images, graphics, site design, artwork, audio clips, video clips, software and other content, are provided by Ackerman Jewelers for informational purposes only. By accessing this Website or printing or downloading any content, you agree to be bound by the terms and conditions set out in this page. If you do not agree to these terms and conditions, please do not access the Website or print or download any content.


The Website and its materials are provided on an "As Is" and "As Available" basis without warranties of any kind. Ackerman Jewelers makes no representation or warranties regarding the accuracy, correctness, completeness, suitability, availability or operation of the https://www.ackermanjewelers.com Website and the content of the Website. All the contents of this Website are for general information or use. Ackerman Jewelers is not responsible for any incorrect or inaccurate content posted on the Website due to any reason or by any person.

Ackerman Jewelers does not warrant that this site or the server that makes it available are free of viruses or other harmful components or that use of this site will be uninterrupted. Ackerman Jewelers assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user and/or Member communications. Under any circumstances, Ackerman Jewelers will not be responsible for any loss or damage to any persons resulting from anyone's use of the Website or the service and/or any content posted on https://www.ackermanjewelers.com or transmitted to Ackerman Jewelers Members.

Acceptable Uses

You may use all informative material available on this Website solely for your own personal, non-commercial or educational use. You may not harm the Website in any way or otherwise use the Website in any improper manner, including, but not limited to hacking into the site's systems, spoofing or faking email headers or slowing or stopping the functionality of the site.

You may use this Website either as a registered member or as a site visitor for legitimate purposes only. In the event you register with us, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or Ackerman Jewelers suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, Ackerman Jewelers, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the site.

You may need to give your Email Address and Password in the registration process for signing in as a Registered Member. You are responsible for maintaining the confidentiality of your account information and passwords, and are fully responsible for all activities that occur under your account. You agree to (a) immediately notify Ackerman Jewelers of any unauthorized use of your signing in information or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Ackerman Jewelers will not be liable for any loss or damage arising from your failure to comply with the above given information.


These Terms of Use will be applicable to every visitor of this Website. Upon breach of any such terms by you, Ackerman Jewelers reserves the right to terminate your account with immediate effect.

Suggestions & Comments

Please note that any information, materials, suggestions, ideas or comments submitted to Ackerman Jewelers shall be deemed not confidential. You hereby grant Ackerman Jewelers an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such information, materials, suggestions, ideas or comments for any purpose whatsoever.

Links to Other Websites or Third Party Sites

This Website may contain links to other Websites that are operated and maintained by third parties. Any such links are solely provided for the convenience of the users of Ackerman Jewelers. These third party sites are not under the control of Ackerman Jewelers and we do not monitor or review the content of such sites. Access to such websites is at your own risk and Ackerman Jewelers is not responsible for the accuracy or reliability of information, data, opinions, advice or statements made on such sites. Ackerman Jewelers will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, products or services available on such other sites.

Education Section, Buying Guides, Buying Recommendations

The Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website does not make a claim to guarantee or warranty or appraise any of your purchases. You are advised to purchase as per your own discretion. Ackerman Jewelers is not responsible for the validity and does not guarantee the accuracy of the information provided in the Education Section, Buying Guides, Buying Recommendations or any other related information available on this Website. The main objective of Education Section, Buying Guides and Buying Recommendations is to educate the Website visitor about the Jewelry industry.

Product Information

We, at Ackerman Jewelers, make every attempt to ensure that our online product information is as accurate, reliable and complete as possible. In order to give you the opportunity to view our products with great detail, some products may appear larger or smaller than their actual size in Website images and pictures. Also our products may appear in slight different colors and sizes due to your individual computer monitor settings.

Our primary objective is to give you information about our products. Ackerman Jewelers attempts to be as accurate as possible. However, Ackerman Jewelers does not warrant that product descriptions or product information on this Website is accurate, complete, reliable, current, or error-free.

Product Availability & Changes

Ackerman Jewelers provides quality products to our valued customers. The product displayed on https://www.ackermanjewelers.com is not a guarantee that the item is currently in stock. If you wish to purchase an item on our Website, please email us or call us for product availability. If your selected item is not in stock, we will place an order for that item with our supplier after we have received a down payment on that product. You may need to wait till that item is manufactured or shipped from our supplier. To check the availability of any items, you can email us at contactus@ackermanjewelers.com or call us on (813) 961-7321.

In order to keep https://www.ackermanjewelers.com current with our latest product inventory, we frequently change the products offered via this Website. As such, we cannot guarantee that an item displayed on a previous visit to https://www.ackermanjewelers.com will still be available when you visit https://www.ackermanjewelers.com again. We reserve the right to make changes to the merchandise offered by this Website at any time and without prior notice. If you are at any time unable to locate an item you viewed on a previous visit to https://www.ackermanjewelers.com , please contact us using any of the means of contact available on the Website, and we will make every effort to accommodate your jewelry needs.

Product Pricing

Product prices displayed on https://www.ackermanjewelers.com are quoted in U.S. currency and are valid and effective only in the United States. In rare cases data, including prices, may be inaccurately displayed on our Website due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur and we do not honor inaccurate and erroneous prices. If a Product's listed price is lower than its actual price, we will, at our discretion either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause.

We at Ackerman's, always offer you the best value by providing the lowest possible price. We do not negotiate prices on our products and all our prices are final.

Diamond Carat Weight

When it's time to buy jewelry, we want to help you make an informed decision. We certify that your jewelry purchase is made with authentic gold or platinum with genuine diamonds and/or gemstones as per the quality promised by Ackerman Jewelers. One thing you'll want to know is the carat weight of your diamond(s).

Of course, no two diamonds are exactly alike. Each is cut to maximize its natural beauty. In the process of diamond cutting, stones are sorted by the resulting diamond weight using the decimal system. To give you the best selection and price, our diamonds fall within a range appropriate to each fractional carat weight listing. The difference may not be visible to the naked eye, but we know it's important to you. That's why we've supplied the following table:


Ackerman Jewelers Weight Fractions & Weight Allowances
Fractions Diamond Carat Weight Range
1/20 ct 0.04 - 0.07
1/10 ct 0.08 - 0.11
1/8 ct 0.12 - 0.13
1/6 ct 0.14 - 0.17
1/5 ct 0.18 - 0.22
1/4 ct 0.23 - 0.28
1/3 ct 0.29 - 0.36
3/8 ct 0.37 - 0.44
1/2 ct 0.45 - 0.57
5/8 ct 0.58 - 0.68
3/4 ct 0.69 - 0.81
7/8 ct 0.82 - 0.94
1.00 ct 0.95 - 1.10
1 1/6 ct 1.11 - 1.16
1 1/5 ct 1.17 - 1.21
1 1/4 ct 1.22 - 1.28
1 1/3 ct 1.29 - 1.36
1 3/8 ct 1.37 - 1.44
1 1/2 ct 1.45 - 1.57
1 5/8 ct 1.58 - 1.68
1 3/4 ct 1.69 - 1.81
1 7/8 ct 1.82 - 1.93
2.00 ct 1.94 - 2.10
3.00 ct 2.94 - 3.10
4.00 ct 3.94 - 4.10
5.00 ct 4.94 - 5.10
Special Orders

At Ackerman Jewelers, our goal is to help you find the perfect piece of fine jewelry. If ever you are unable to find what you are looking for, please feel free to contact our Jewelry experts at contactus@ackermanjewelers.com or call us on (813) 961-7321.

Conflict Diamonds

Ackerman Jewelers uses quality diamonds in merchandise, sourced from the world's most reputed suppliers. We do not buy and use conflict diamonds in our products. We purchase our diamonds only through respected, well-established, legal channels.

Treated / Enhanced Gemstones

Ackerman Jewelers also uses treated or enhanced gemstones. Most natural precious and semi-precious gemstones are treated or enhanced to intensify color, diminish imperfections and improve durability. Some of the common treatment types are Oiling, Heating, Diffusion, Drilling, Irradiation etc.

Other Terms

If any of these Terms of Use is unlawful, void, or for any reason unenforceable, then that term shall not affect the validity and enforceability of any remaining terms. These terms of use constitute the entire agreement between Ackerman Jewelers and you relating to the subject matter herein. Ackerman Jewelers shall have the right to change or modify these terms of use at any time.


You agree to indemnify, defend, and hold harmless, Ackerman Jewelers, its affiliates, parents, and their respective officers, directors, employees, agents, licensors, representatives, and third party providers to the Website from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of this agreement by you. Ackerman Jewelers reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with Ackerman Jewelers in asserting any available defenses.

Jurisdiction and Governing Law

This Website is controlled and operated by Ackerman Jewelers from its office in Tampa, United States of America and in conjunction with our Website Licensors and third party service providers. This Website can be accessed from other locations. By accessing this Website, you agree that these Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, without giving effect to its conflicts of law principles. You also consent to personal jurisdiction in Tampa City and State of Florida for any dispute arising hereunder. This Website is intended for residents of the United States only. No software from this Website may be downloaded, exported or re-exported in violation of any law including, without limitation, to countries that are subject to U.S. export restrictions.

Contact Information

If you have any queries or suggestions about our Terms of Use, please feel free to contact us at:

Ackerman Jewelers
5335 Ehrlich Rd
Tampa, FL 33625
Tel: (813) 961-7321
Email: contactus@ackermanjewelers.com

I. When you place your order online, you will then be contacted via email with an estimated date of shipping. Orders will be shipped from our store as soon as possible after the order is placed and the funds are verified. Depending on the in-stock availability of the item, this is generally no sooner than 2 business days. If the item is not in stock, we are subject to the timeframe required by the manufacturer to produce the item, and will notify you as such. If you choose to mail a check, we will wait for the check to clear the bank, which could take up to 2 weeks.

II. All credit card orders must ship to the billing address associated with your account. This is for your security; most credit card fraud involves a person shipping an item to an address which is different from the billing address of record with the credit card company. If you need to ship to an address which is different from your billing address, you must provide that address to your credit card company as an alternate address for shipping purposes only. Once we have verified this information through your credit card company, we will then ship to the alternate address.

III. The shipping options listed are through UPS and the prices will include signature confirmation and insurance. Please keep in mind that you must be home to sign for your package- if you need to arrange for alternate options, please contact us via phone or email.

IV. When your order ships, you will receive a confirmation email which will include the tracking number. Please add contactus@ackermanjewelers.com as a trusted email account, to ensure that our emails do not go to your spam or junk mail folders.

V. We do not ship internationally. We will ship to an APO or FPO address given the proper length of time to verify purchase funds.

VI. All shipments outside the continental US will incur additional shipping charges. Please inquire about these charges before you commit to a purchase.

VII. If your product does not arrive in the condition expected for any reason (missing item, damaged item, etc.) you must report this to us immediately via phone or email- no later than the next business day after delivery is made.

If, at any time, your understanding or agreement with any of these conditions is in doubt, please do not continue using this website. Your use of this website constitutes your understanding of, and agreement to, these conditions of use and purchase.

I. All sales are final unless otherwise stated. Returns will be accepted if the product arrives damaged or is defective, only if you first call or email and request a Return Authorization. If the item is damaged upon receipt or defective then a repair will be made. If an item is unable to repaired, a replacement item or a merchandise credit will be offered. Any item which shows signs of wear and tear will not be considered to be damaged or defective. Any item which is damaged upon receipt must be reported to us on the same day or next business day after delivery.

II. Once an item is charged to your credit card, the sale is considered "omplete" for the purposes of returns. If you cancel after this point, Ackerman Jewelers reserves the right to charge any fees associated with the handling of this transaction, up to the retail price of the item. Please do not complete your order online if you have any remaining questions- please call or email us and we will answer you, generally within one business day.

III. Ackerman Jewelers reserves the right to charge a restocking fee of up to 25% for any product which is returned to us for any reason.

IV. If you receive an item which needs some sort of adjustment (ring sizing, chain shortening, etc.), please call or email us for a Return Authorization. You will be responsible for cost of shipping to get the item to us, but we will make most adjustments at no charge to you (if there is a cost, we will advise you at the time we are issuing the Return Authorization) and will ship the item back to you at no charge.

V. Ackerman Jewelers believes that the care of your jewelry item is important to your long-term enjoyment of it. As such, we always take care of the basic maintenance of your jewelry item for you. This includes, but is not limited to, polishing, cleaning, rhodium plating, gemstone tightening, and some limited replacement of minor lost gemstones. This statement does not make any guarantees that any service will be completed without charge. Ackerman Jewelers reserves the right to declare that any item is not covered under these terms.

VI. Any item being sent back without a Return Authorization will be subject to a handling charge of $25.

If, at any time, your understanding or agreement with any of these conditions is in doubt, please do not continue using this website. Your use of this website constitutes your understanding of, and agreement to, these conditions of use and purchase.

I. Solitaire diamond jewelry (items with only one diamond set in them) may be returned at any time during the lifetime of the item in exchange for a piece of solitaire diamond jewelry of greater value. The customer is required to pay the difference between the original price paid for the item and the price of the new item. The customer must have all original paperwork (including but not limited to: receipt, certification paperwork, and appraisal) as well as the original mounting in order to be eligible for trade up.

If, at any time, your understanding or agreement with any of these conditions is in doubt, please do not continue using this website. Your use of this website constitutes your understanding of, and agreement to, these conditions of use and purchase.

I. Sales tax will be applied to any order being shipped to a state where Ackerman Jewelers has a physical presence, as is required by law. Currently, this is only the state of Florida, where a 8.5% sales tax will apply.

II. Ackerman Jewelers will always adhere to the laws regarding sales tax, meaning this policy is subject to change, without notice.

If, at any time, your understanding or agreement with any of these conditions is in doubt, please do not continue using this website. Your use of this website constitutes your understanding of, and agreement to, these conditions of use and purchase.

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