Customer Testimonials

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  • A loyal and life time client/ customer in me and I highly recommend them

    Ackerman Jewelers is a high end Jeweler on Ehrlich Rd, in Tampa, FL who were highly recommended to me by a Tacori designer in California. My husband originally purchased my Tacori engagement and wedding band at a different high end retailer in 2004, who has since gone out of business. I needed to have my rings cleaned, polished and GIA appraised. I called Ackerman's per Tacori's high recommendation, and found Stephanie and George to be so incredibly helpful. Not only did George make my rings look sparkly new again (superb workmanship on his part), but he also had my official appraisal done in an incredibly expedient time frame. He and Stephanie both went above and beyond, and delivered excellent service. Additionally, they helped to find someonere-string a couple of other pieces that belonged to a family member of mine that wanted them re-strung for sentimental purposes. Stephanie & George have made a loyal and life time client/ customer in me and I highly recommend them. The service at Ackerman's is superb, professional, and the customer service is spectacular. I would not take my jewelry business anywhere else.

    Posted By Charlotte Bernhardt On May 14, 2020
  • My girlfriend's engagement ring and wedding band are phenomenal!

    Thank you Ackerman Jewelers! My girlfriend's engagement ring and wedding band are phenomenal! At first, I didn't know what I wanted, but then I was helped by a very wonderful and polite woman, Andrea. She showed me certain examples and informed me that customizing is available. But there was a very beautiful set I liked. So, I asked if it came in gold, and sure enough it did. Then, there was discussion of the stone. I went with a sapphire, and they had a beautiful selection of sapphires and different grades. I also was working on a budget for something below $2000. Andrea introduced me to George, really sweet and fun guy, who specializes with stones. They both were very informative and helpful that sure enough I was able to order the whole set within my budget. The set, far more gorgeous than I have ever imagined. Thank you again Andrea and George! Oh, and Manager Giovanni! :-D

    Posted By Eric & Shasta On May 14, 2020
  • Trustworthy and skilled

    I love good jewelry. I don't like repeating myself, but... I love good jewelry. Besides being a good investment, I honestly would rather wear something that looks real and is, rather than something that looks real and isn't. If worst comes to worst, I've got the car payment, mortgage payment, utilities, and grocery bills on my wrists, fingers, and neck. Ackerman's is the place to go- Large selection of many styles and pieces- The most honest and helpful staff: Here's a story - while skiing, my husband hit his ring finger on a tree, just his ring finger. Now, his ring doesn't fit. (maybe I'm missing the hint). Instead of being too eager to replace his band, the jeweler suggested waiting another two or three months for the swelling to go down.- Great repair service. Trustworthy and skilled. I've had numerous earrings made from links removed from bracelets and necklaces. Please, take my advice. This is your jeweler.

    Posted By Amy M. On May 14, 2020
  • You’re the best!

    “Ron & Tina, you have been solving jewelry problems for us going on 20 years! You’re the best!

    Posted By Sam and Sharon Hood On May 14, 2020
  • I'll never shop anywhere else!!

    Me and the Wife have been devoted customers here for years so it's high time I share my experiences with the Yelp community! I really can't say enough about the staff here. Friendly, patient, knowledgeable and trustworthy. Jessica is my go-to person with Stephanie and Tim providing valuable back-up assistance. There's almost nothing they won't do to ensure your complete satisfaction. My most recent purchase was a new wedding ring for the wife. I chose one from the Ackerman design collection and Jessica was there every step of the way guiding me through the whole process. I can't thank her enough! It's nice to be a regular at a business like this and be recognized when you walk in the door. The selection of jewelry and watches here is extensive and their website provides thousands of options. As my brother said, it's good to support a local business instead of an overpriced chain store located in a mall. Also, Mr. Ackerman is an ardent supporter of the law enforcement community and he will continue to earn my business.

    Posted By Jeff H On May 14, 2020

    The staff is AWESOME! It doesn't matter who helps you, they are all superb! Lauren has been helping me for five years & I walk in & she knows exactly where to point me because she knows her inventory and she knows my taste! In addition to that, Stephanie has helped me 'make' my own personal pieces with her designing expertise. I literally bring her a few family stones and wah-lah- she has fantastic ideas and tons of patience. I have never been disappointed with a single piece Ive created with her. EXCELLENT QUALITY too! And that my friends, is why I drive an hour to be an Ackerman customer.

    Posted By Guesto0757 On May 14, 2020
  • This is the best place you can go

    Buying an engagement ring can be challenging, and actually finding a good place to purchase a ring is even more difficult. I went to a few other stores and I always left feeling uncomfortable, until I went to Ackerman Jewelers. Giovanni was welcoming and never made me feel like buying a ring was a task, but more of an experience. Every time I met with Giovanni it was enjoyable and stress-free. He was patient and knowledgeable, and we found a set that my fiance loved. I was so relieved! Even after the engagement, he has made himself available to answer our endless questions and concerns. The entire staff at Ackerman Jewelers is so friendly, personable and most importantly, professional. On the most recent visits to Ackerman's, we had to send the ring away to get sized, and they even gave my fiance another setting with our diamond for her to wear in the meantime. When we went to leave, her car didn't start, we opened the hood, and within 2 minutes, Giovanni and another associate came out to make sure we were ok, offered to jump the car, and helped us realize that the battery terminal was loose. Look no further, guys. This is the best place you can go.

    Posted By David R. On May 14, 2020
  • Hardworking and dedicated

    “Ron and Tina, Your staff has always gone above and beyond and that reflects on the people that you are. Stephanie, in this case, was not only hardworking and dedicated, but she honored the Ackerman name.Thank you

    Posted By Laura On May 14, 2020
  • I recommend Ackerman to everyone

    I had the best experience with Ackerman. I went in to buy an engagement ring to propose on Christmas. I was greeted by Peter and he was such a big help. Not only did he help me get the perfect "yes" ring but his customer service was far more than I expected. What a personal touch you get when you go here. I recommend Ackerman to everyone and will never even consider another jeweler as I know I will never get the great service that I get there. Don't waste your time with the others. I went to many of them and was completely blown away on my visit here. If you go ask for Peter and you will see what I mean. He's awesome!!!

    Posted By Chris A On May 14, 2020
  • True quality customer service

    Ackerman Jewelers has earned my business for life. I had a problem with my wife's engagement ring that I bought from a different jeweler, so I called around. When I contacted Ackerman, I spoke with Stephanie. Stephanie was EXTREMELY kind, helpful, generous, and understanding of my concerns. Her excellent customer service is honestly unparalleled - I have never been treated so well by a jeweler. Even though I purchased the ring elsewhere, Ackerman was there for me 100%. Stephanie contacted the rings manufacturer for me, arranged everything, and kept me informed every step of the way of what would have been a very difficult process for me to navigate alone. I will never forget her professionalism and courtesy. In the end, I got my wife's ring back completely fixed, and the good folks at Ackerman even appraised it and helped me get insurance on it. As long as I am in Tampa, I will never shop at another jeweler again. Forget the mall chain stores -- I went to several of them before Ackerman and was only blown off and misinformed. If you want true quality customer service, a jeweler that stands behind their products, and great selection, go to Ackerman.

    Posted By Shawn V. On May 14, 2020

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